What We Collect and Why We Collect It
When you create an account, we collect the details you provide directly — your name, contact number, and the wallet identifiers you use for bKash, Nagad or Rocket transactions. We also record session data such as your device type, browser, and IP address so we can
-
1
detect unusual login attempts and keep your account secure. Payment data tied to a bKash or Nagad transfer is used only to process that transaction and confirm it reached your wallet correctly. We do not store your full mobile banking PIN or password at any point.
-
2
When you reach our support team, the conversation log is kept so we can follow up accurately if the same issue comes back. Cookies and similar tools help us remember your language preference and login state across sessions — you can adjust cookie permissions through your
-
3
browser settings at any time. We share data with payment processors and identity verification services only where necessary to complete a transaction or confirm eligibility. No personal data is sold or rented to marketing companies. Your use of this platform and the data practices described here
-
4
are subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.